Thank you for choosing our artwork. We strive to provide you with high-quality products and an enjoyable experience from purchase to delivery. In the event that your artwork arrives damaged during shipping or delivery, please follow the instructions below to receive a replacement copy.
Damaged Artwork
If your artwork was damaged during shipping, we are happy to send a second copy of the original order, free of charge. To qualify for a replacement, please:
- Contact Us: Reach out to our customer support team within 7 days of receiving your order at [Your Contact Email].
- Provide Documentation: Send us clear photos of the damaged item, including any noticeable damage to the packaging.
- Await Confirmation: Once we verify the damage, we will arrange for a replacement to be shipped to you as soon as possible.
Please note that we do not offer refunds or replacements for reasons other than damage incurred during shipping. All sales are otherwise final.
Additional Information
Our goal is to ensure you’re happy with your purchase. If you have any questions or concerns, please feel free to reach out to us.
Thank you for your understanding and support of our work!